OBJECT

AnswersAssistanceSettings

Answers assistance settings

link GraphQL Schema definition

  • type AnswersAssistanceSettings {
  • # Set to true if the autocomplete is enabled for canned answers as the operator
  • # types
  • isCannedAnswersAutocompleteEnabled: Boolean!
  • # Set to true is smart answers are enabled for this project
  • isSmartAnswersEnabled: Boolean!
  • # Set to true to automatically send a message on conversation starts
  • isStartMessageEnabled: Boolean!
  • # A list of translations for the start message
  • i18nStartMessage: [MessageTranslation!]!
  • # Set to true to automatically send a message when the conversation ends
  • isEndMessageEnabled: Boolean!
  • # A list of translations for the end message
  • i18nEndMessage: [MessageTranslation!]!
  • # Set to true to automatically send a message on video conversation starts
  • isStartMessageVisioEnabled: Boolean!
  • # A list of translations for the start message visio
  • i18nStartMessageVisio: [MessageTranslation!]!
  • # Set to true to automatically send a message when the video conversation ends
  • isEndMessageVisioEnabled: Boolean!
  • # A list of translations for the end message visio
  • i18nEndMessageVisio: [MessageTranslation!]!
  • # Defines the order canned answers are displayed in the desktop conversation panel
  • cannedAnswersOrder: CannedAnswersSortingOrder!
  • # Defines the order canned answer categories are displayed in the desktop
  • # conversation panel
  • cannedAnswersCategoryOrder: CannedAnswersCategorySortingOrder!
  • }

link Require by