OBJECT

TransferredToRoutingRuleSystemAttachment

Conversation transferred to routing rule event

link GraphQL Schema definition

  • type TransferredToRoutingRuleSystemAttachment {
  • # Reason of the transfer
  • reason: String
  • # Transferred skills
  • skills: [Int!]
  • # Routing rule receiving the transferred message
  • toRoutingRule: RoutingRule
  • # Participant who transferred the message
  • fromUser: User
  • }