SCALAR
UUID
link GraphQL Schema definition
- scalar UUID
link Require by
- ApplePayPaymentRequestedAttachmentAn Apple Pay payment request attachment
- AuthenticationRequestedAttachmentAn visitor authentication request attachment
- ClosedConversationFiltersFilters on the ClosedConversation resource (indexed conversation)
- ConnectedUserFiltersCriteria available to filter a list of connected users.
- ConnectorConnector
- ConnectorVersionConnector version
- ConnectorVersionInstallationConnectorVersionInstallation
- Conversationnull
- ConversationVisitornull
- EscalationAcceptedAttachmentAccepted escalation message
- EscalationEndedAttachmentEnded escalation message
- EscalationInvitationSentAttachmentInvitation escalation message
- FailedApplePayPaymentResponseAttachmentA failed Apple Pay payment response attachment
- FailedAuthenticationResponseAttachmentA failed visitor authentication response attachment
- HungUpAttachmentHung up session
- ListPickerAttachmentA list picker attachment
- ListPickerAttachmentItemA list picker item
- ListPickerResponseAttachmentA list picker response attachment
- LiveAgentRequestedAttachmentRequest a live agent
- LocationLocation
- OpenConversationFiltersFilters on the open conversation resource (indexed conversation)
- PickedUpAttachmentPicked up session
- Querynull
- RoutingGroupThanks to the routing groups, you can organise your teams in a flexible way by grouping your agents according to their role (agent, supervisor or administrator), group (i.e: contact centre) or skills (i.e: mobile, photography). A routing group is given a name and a set of segments defining which agents to include in the group.
- RoutingModeCustomPercentageDistribution ratio of a routing group, for a routing rule using custom distribution mode.
- RoutingModeEscalationWhen a routing rule is using the escalation mode, conversations are distributed to the next routing group, in order, only if agents of the previous group have reached their maximum occupancy.
- RoutingRuleRouting rules determine how to distribute conversations from a set of targeting rules to a set of routing groups, according to a routing mode.
- RoutingRuleSlotsNumber of slots in the waiting list of a routing-group
- SearchClosedConversationsFiltersFilters for search closed conversations query
- SuccessfulApplePayPaymentResponseAttachmentA successful Apple pay payment response attachment
- SuccessfulAuthenticationResponseAttachmentA successful visitor authentication response attachment
- SystemMessageSystem message
- TargetingRuleA targeting rule defines the conditions used to trigger the iAdvize notification.
- TimePickerAttachmentA time picker attachment
- TimePickerResponseAttachmentA time picker response attachment
- TimeSlotAttachmentA time slot
- TransactionA transaction such as a purchase
- VisitorA visitor is a user who has participated at least once in an iAdvize conversation from his browser, a mobile application or one of the third-party channels supported by iAdvize.
- VisitorConversationCustomDatanull
- VisitorNotificationSettingsConfirmedSystemAttachmentA message displayed to the visitor to explain that its email has been collected
- VisitorNotificationSettingsRequestedSystemAttachmentA message that requests the visitor to fill its notification settings (usually his email address), so he can be notified when he receives a response
- VisitorNotificationSettingsSetSystemAttachmentVisitor notification settings set event