OBJECT

Conversation

link GraphQL Schema definition

  • type Conversation {
  • # Conversation unique id
  • id: UUID!
  • # Legacy conversation id
  • legacyId: LegacyId
  • # Conversation creation date
  • createdAt: DateTime!
  • # Conversation closing date
  • closedAt: DateTime
  • # Conversation channel
  • channel: String!
  • # Conversation duration in seconds from visitor initiation time to user closing
  • # time using iso 8601 format
  • duration: String
  • # List of visitors who participated to this conversation
  • conversationVisitors: [ConversationVisitor!]
  • # Satisfaction survey answered by visitor
  • satisfactionSurvey: SatisfactionSurvey
  • # Conversions associated to the conversation
  • conversions: Conversions
  • # Users who participated to the conversation. This data is not consistent, we
  • # recommend not to use this information
  • users: [User!]
  • # Tags of the conversation
  • tags: [ConversationTag!]!
  • # Targeting Rule of the conversation. This data is not consistent, we recommend
  • # not to use this information
  • targetingRule: TargetingRule
  • # The project details
  • project: Project
  • # Language of the conversation
  • language: Language
  • }