ENUM
RoutingSegmentLogicalOperator
Logical operator used in routing group segments to determine if any, all, or none of the values of the segment must match.
link GraphQL Schema definition
- enum RoutingSegmentLogicalOperator {
- # All the values of the segment must match.
- # None of the values of the segment must match.
- # Any value of the segment must match.
- }
link Require by
- RoutingSegmentnull
- RoutingSegmentUserDynamicRouting group segment used to dynamically match agents based on their skills.
- RoutingSegmentUserGroupsRouting group segment used to match agents based on their groups.
- RoutingSegmentUserIdsRouting group segment used to match agents based on their identifier.
- RoutingSegmentUserRolesRouting group segment used to match agents based on their role.
- RoutingSegmentUserSkillsRouting group segment used to match agents based on their skills.