OBJECT

ChatConfiguration

Configuration for the chat channel

link GraphQL Schema definition

  • type ChatConfiguration {
  • # Whether the channel is enabled or not
  • isEnabled: Boolean
  • # Enable simultaneous chat and call conversations
  • isSimultaneousCallAllowed: Boolean
  • # Number of simultaneous contacts
  • numberOfSlots: Int
  • # If several agents are connected to the conversation panel, direct new incoming
  • # chats in priority to this agent
  • hasPriorityOnChat: Boolean
  • # Allow to switch from chat to video
  • isAllowChatToVideo: Boolean
  • }