OBJECT
RoutingModeDynamic
When a routing rule is using the dynamic mode, conversations are distributed dynamically according to the skills of its users.
link GraphQL Schema definition
- type RoutingModeDynamic {
- # The number of conversations an operator can simultaneously handle
- : Int!
- # The minimum number of conversations a location skill can simultaneously handle
- : Int!
- # Configuration of geo-skills and skills
- : DynamicSetConfiguration
- }