OBJECT
RoutingModeCustom
When a routing rule is using the custom mode, conversations are distributed between the routing groups according to a ratio per group.
link GraphQL Schema definition
- type RoutingModeCustom {
- # The size of each routing-group's waiting list
- : [RoutingRuleSlots!]
- # Distribution ratio for each routing group
- : [RoutingModeCustomPercentage!]!
- }